The right to be informed. Swiss Clinic Privacy Policy

 

Effective Date: May 25th, 2018

This Privacy Policy applies to Swiss Clinic AB owned and operated websites and its subdomains (“Sites”). Swiss Clinic AB (Swiss Clinic,” “we,” or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Swiss Clinic when you access the Sites and Swiss Clinic Service (including through the websites of our partners), how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

 

1. Information We Collect.

(a) Our Service: We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. We also collect data through our partners who we use to market our products on their websites or mobile applications. When you visit Swiss Clinic websites or mobile applications, we may receive certain information about you as described below. We do send promotional emails if you do not opt in to such promotional emails. If you no longer wish to receive these emails, you may opt out of them directly in the email or by contacting us.

(b) Cookies And Tracking Technologies: Technologies such as: cookies, beacons, tags and scripts are used by Swiss Clinic and our partners (such as advertising, marketing and analytics), affiliates or analytics or service providers. These technologies may be used in analyzing trends, administering the Sites, tracking users’ movements around the Sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis. Our partners may also use such technologies to deliver advertisements to you as described below. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited. This website uses Hotjar and Google Analytics to track user activity, page content, click/touch, movement and scroll (in some cases). If you are located in Europe, your IP address and personal information are never stored or shared with any third-parties. We process and keep all data within Europe and, if you wish to opt-out, you can do so at https://www.swissclinic.com/corporate/privacy-policy/the-right-to-restrict-processing.

(c) Log File Information: Log file information is automatically reported by your browser or mobile application each time you access our Sites. For example, when you access our Sites, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information. This information is also provided to Google Analytics and If you conduct a purchase we are able to link this information to your purchase and personal data. The basis for this is to understand site usage in relation to purchase behaviour. You are asked to opt in and allow this processing when you use our site. If you don´t opt-in we will not be able to link site usage data to personal data.

(d) Information Related To Data Collected: If you are a current customers and would no longer like to be tracked by us, please contact us directly https://www.swissclinic.com/corporate/privacy-policy/the-right-to-object. We may transfer personal information to companies that help us provide our service. Transfers to  third parties are covered by service agreements.

(e) Access And Retention Of Data: An individual who is a current or former Swiss Clinic customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query to https://www.swissclinic.com/corporate/privacy-policy/. We will acknowledge it within seventy-two (72) business hours and handle it promptly and as required by law.

We will retain personal data we process for as long as needed to provide our services. Swiss Clinic will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

2. How We Use Your Information.

"We use the information that we collect to operate and maintain our Sites, send you marketing communications, respond to your questions and concerns and improve our online offerings.

For a detailed overview on why we collect information, how we process it, which information we collect and the legal basis of such collection please visit https://www.swissclinic.com/corporate/privacy-policy/the-right-of-access"

 

3. How We Share Your Information.

(a) Personally Identifiable Information: Swiss Clinic will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Swiss Clinic (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached and archived pages of our Sites, or if other users have copied or saved that information. You will need to contact us https://www.swissclinic.com/corporate/privacy-policy/the-right-to-erasure if you want the personal information that was posted to the comments section removed.

(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for Swiss Clinic. Such results consist solely of non-personally identifiable information. Non-personally identifiable information may be stored indefinitely.

(c) Instances Where We Are Required To Share Your Information: Swiss Clinic will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Swiss Clinic, our users or others.

(d) What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to Swiss Clinic may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

(e) Behavioral Targeting / Re-Targeting: We partner with third parties to display advertising on other sites, platforms and services. Our third party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools (to learn more about cookies, clear gifs/web beacons and related technologies.

(f) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us https://www.swissclinic.com/corporate/privacy-policy/the-right-to-erasure.

 

4. Storage and Processing.

Your information collected through Swiss Clinic sites where we have control over storage will be stored in EU. Some services may be stored and processed in the United States. If you are located in the European Union or other regions with certain laws governing data collection, please note that we will not transfer information, including personal information, to a service provider that does not have the same data protection mechanisms in place as required in your jurisdiction.

 

5. How We Protect Your Information.

Swiss Clinic is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Swiss Clinic or guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at https://www.swissclinic.com/corporate/privacy-policy/data-protection-officer. We use an outside payment processing company to bill you if you purchase. These companies do not retain, share, store or use personally identifiable information for any other purposes.

 

6. GDPR.

Please review https://www.swissclinic.com/corporate/privacy-policy to learn more about our approach to GDPR.

 

7. Compromise of Personal Information.

In the event that personal information is compromised as a breach of security, Swiss Clinic will promptly notify our customers in compliance with applicable law.

 

8. Data Access, Correction, Deletion, and Opt Out.

For current Swiss Clinic customers, you can review, correct, update or delete inaccuracies to the information about you that Swiss Clinic  keeps https://www.swissclinic.com/corporate/privacy-policy. We will acknowledge your request within seventy-two (72) hours and handle it promptly and as required by law. We will retain your information for as long as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. If you wish to opt-out of being tracked by Swiss Clinics third party services you can do so when you visit our site or via https://www.swissclinic.com/corporate/privacy-policy/the-right-to-restrict-processing.

 

9. Children’s Privacy.

Protecting the privacy of young children is especially important. For that reason, Swiss Clinic does not knowingly collect or solicit personal information from anyone under the age of 18. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us https://www.swissclinic.com/corporate/privacy-policy/the-right-to-erasure

 

10. Notification Procedures.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by Swiss Clinic in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

 

11. Links to Other Web Sites.

 We are not responsible for the practices employed by websites or services linked to Swiss Clinic Sites, including the information or content contained therein. Please remember that when you use a link to go from the Swiss Clinc sites to another website or service, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

Social Media Widgets: Our Site includes social media features, such as the Facebook Like button and other widgets, that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.

 

13. Changes to Our Privacy Policy.

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us https://www.swissclinic.com/corporate/privacy-policy/data-protection-officer

 

Swiss Clini AB

Stureplan 2

114 35 Stockholm

Sweden